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Salesforce CRM Training

  • 203 Ratings
  • Learners : 406
  • 30 hrs

Turn into a specialist in CRM Salesforce by acing ideas of CRM, its business suggestions and how Cloud processing is changing the manner in which organizations utilize innovation to draw in with their clients. CRM or Customer Relationship Management is a framework that enables your business to oversee contracts, team up viable, increment profitability and develop your business.

In any case, CRM is something beyond a device; it's a system for dealing with every one of your organization’s connections and associations with your customers and potential customers to enable you to enhance your benefit.

Key Features:

  • CRM tracks the historical backdrop of each client communication, making a solitary perspective of the client, making it simple to interface.

  • In this way, from calls and messages, to benefit demands and settling negotiations, your discussions are constantly significant and up and coming.

  • Guarantee benefit is snappy and individual with constant client bolster.

  • Get help recognizing leads so you can catch up with forthcoming customers.

  • What's more, Customer Relationship Management isn't just about clients. It empowers you to deal with all your business associations with clients, representatives, and accomplices.

  • Expanding your organization's efficiency by enabling partners and offices to convey flawlessly.

Watch Demo
Watch Demo Video

Key Features

  • 30 Hours of instructor-led live online training
  • 100% Practical approach with hands-on practice
  • Live project based on real-life case studies
  • Most experienced & certified trainers
  • Lifetime access to class recordings
  • 24x7 Teaching assistance and support

Upcoming Batches

  • 17


    7:00 AM IST (Saturday)

    Sat-Sun (5 Weeks)
  • 19


    7:00 AM IST (Monday)

    Mon-Fri (15 days)
  • 21


    7:00 AM IST (Wednesday)

    Sat-Sun (5 Weeks)

Modes of Training

Self-paced Video Learning
  • Access to high quality pre-recorded Hadoop Training videos ( from a previous live training )
  • LMS Access
  • Access to self-paced haddop Training material designed by experts.
Instructor Led
Instructor led live training
  • Live online training by Certified & industry expert Trainers.
  • On Demand Dedicated Cloud lab and LMS access.
  • 24X7 teaching assistance and suppoert.
  • Fast-track / Regular / Weekend batches.
Corporate training
Corporate training
  • Self-paced-e-learning and/or instructor led Live-online training options.
  • Learning Management System access.
  • Enhanced reporting for individuals and teams.
  • 24X7 Support

Course Details

Why Learn Salesforce CRM training?

To our acknowledged students and members of our online training program, Salesforce CRM lets you rethink your conclusion to end explanatory procedures, with an answer that makes your information engineers and your investigators more profitable on day 1 such as:

  • CRM causes you to discard inconvenient procedures and manual exertion so you can get on with business.

  • You'll discover more leads, finalize more negotiations, keep more clients and develop your business.

  • One place to store all client data implies your discussions are constantly close to home, significant, and a la mode.

  • Salesforce clients report 37% more deals income, 45% higher consumer loyalty, 43% better advertising ROI.

What are the objectives of our Salesforce CRM Online Course?

Techenoid's online training course in Salesforce CRM gives the audiences the following scope and objectives:

  • Salesforce CRM programming and its highlights.

  • Executing robotization, security and investigating information.

  • To learn Standard List Controller and Configure the UI.

  • Seeing abnormal state Architecture of Cloud Platform.

  • Handle the Salesforce Cloud Application Admin exercises in the ongoing

  • Work autonomously with executing Advance ideas.

  • Top to bottom learning of different components.

  • Chipping away at Reports and Dashboards.

  • Business process customizations.

What skills will you learn with our Salesforce CRM Certification Training?

With our hosted online program and training, our Client can utilize Salesforce CRM in an extensive variety of utilization. Here are some prevalent first ventures:

  • Effectively tracks and oversees client data.

  • Interfaces your whole group from any gadget.

  • Shrewdly catches client messages.

  • Streamlines dull errands so you can focus on leads.

  • Conveys moment bits of knowledge and suggestions.

  • Expands and modifies as your business develops.

Who should take this Salesforce CRM Training Course?

Our Salesforce CRM training course is projected and highly suitable for the audiences who are employed as:

  • Any IT encountered Professionals who are intrigued to manufacture their vocation in Cloud condition with Admin job.

  • Any B.E/B.Tech/BSC/M.C.A/M.Sc Computers/M.Tech/BCA/BCom College Students in any stream.

  • New Graduates.

  • Designers System

  • Managers

  • Deals Managers

  • Deals Executives.

What projects are included in this Salesforce CRM Online Training Course?

In this teacher drove, live preparing, members will figure out how to introduce, arrange and utilize Salesforce CRM as a binding together layer for information examination devices and the fundamental information stores.

Before the finish of this preparation, members will have the capacity to:

  • Settling User Issues In Project

  • The Significance of User In Application

  • Continuous undertaking clarification and Project Business Process

  • Task Development Life Cycle

  • Task Management Tools

  • Sandbox and UAT

  • Change Set

  • Organization

  • Creation

How will Salesforce CRM Training help your career?

  • Salesforce kept on overwhelming the CRM showcase in 2016 

  • With 19.7 percent of the market 200,000 organizations overall utilize Salesforce stage

  • The normal pay remains at $60,791 every year

Course Curriculum

Introduction to CRM and SFDC

Learning Objectives 

In this module, you'll learn the basic overview of CRM, how Cloud Computing is used for CRM and you will also learn about introduction to Salesforce.com. 


CRM Overview, Cloud Computing, Introduction to Salesforce.com (SFDC), SFDC Modules.

SFDC Overview

Learning Objectives 

In this module, you will learn creation of business objects and its application, you will also learn about Standard Business Objects and Custom Business objects.


SFDC Business objects & their application, Standard Business Objects, Custom Business Objects, Salesforce Data Model, Salesforce Relationships.

SFDC Security Model - 1

Learning Objectives

In this module, you will learn about Salesforce Data Fields, Security Features in Salesforce and you will also be learning about the Organization Wide Default settings. 


Salesforce Data Fields, Salesforce Security Features, Organization Wide Default, Profiles, Roles.

SFDC Security Model - 2

Learning Objectives 

In this module you will learn about Mass Transfer, Sharing Rules and Application of Roles. 


Records Mass Transfer, Sharing Rules & Application, Application of Roles & Sharing Rules, Profiles & Permission Sets.

SFDC Configuration - 1

Learning Objectives 

In this module, you will learn Profiles, Permission Sets, Page Layout, Record Type and Field Level Security . 


Profiles, Permission Sets, Page Layout, Record Type, Field Level Security.

SFDC Configuration - 2

Learning Objectives

In this module, you will learn about how to prepare reports and associated dashboards to enable business performance preview.You will also learn about Marketing Cloud, Sales Cloud and Service Cloud. 


Marketing Cloud, Sales Cloud, Products & Price Book, Quote Management, Service Cloud, Activities, Analytics, Reports,  Dashboards, Translation Workbench.

SFDC Advanced Configuration - 1

Learning Objectives 

In this module, you will learn about Queue, Assignment Rules, Auto Response, Approval Processes, Workflow, Escalation Rules and Validation Rule. 


Queue, Assignment Rules, Auto Response, Approval Processes, Workflow, Escalation Rules, Validation Rule.

SFDC Advanced Configuration - 2

Learning Objectives 

In this module you will learn about Chatter, Content management, Data Loader, Deployment using Change Sets, Apex and Visual Force. 


Chatter, Content management, Data Loader, Deployment using Change Sets, Apex & Visual Force.

Exam & Certification

There are different associations giving distinctive affirmations to Salesforce CRM. They are T-Mobile, Aldo, Amazon Web Services, Paytm, Toyota, and moreover. For breezing through these accreditation tests, a top to the bottom comprehension of all the Salesforce CRM ideas is suggested. The learning way and the venture thinks of will be precisely in accordance with the confirmation program which empowers you to clear Salesforce CRM accreditation exam no sweat and secure a vocation in top multinationals.


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1. What are the modes of training offered for this course?

The Salesforce CRM training course is being offered in three different modes. It includes:

a) Live tutor-led education, meaning it is an online training with live interaction with instructors.

b). Self-paced e-learning, meaning the training will be offered through recorded video tutorials as well as with the required study materials.

c). Corporate mode of training, meaning most training institutes offers the course with a customized curriculum for working executives.

2. Can I attend a demo session before enrollment?

No, but you can come in person or visit the website of the institute offering the course to know more about it.

3. Who are the instructors taking the theory and practical classes?

Only professionally trained instructors handle all classroom and practical classes. Moreover, the experienced professionals, who are working in the salesforce CRM field, handle special classes.

4. Are there any group discounts for classroom training programs?

Every institute offering the course has referral programs, which means that when you join the course in groups, you will get the required discount.

5. Can I switch from Self-Paced Training To Online Instructor-Led Training?

Yes, you can change your curriculum at any time after paying the required fees.

6. What If I Miss A Class?

No need to worry because all classes are being recorded to allow students like you to continue with the regular classroom sessions easily.

7. How Will I Execute The Practical?

A team of professionally trained instructors will appropriately guide every student during the practical sessions. They will steer you the right path while doing your practical projects.

8. What payment options are available?

All institutes are currently accepting all modes of payment, so you can pay your fees through net banking, credit/debit cards and through some other electronic mode of payments.

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