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Salesforce Sales Cloud Training

  • 198 Ratings
  • Learners : 386
  • 30 hrs

Techenoid Salesforce sales cloud training is one of the best Salesforce training which helps the students to grasp the complete knowledge. Also, in this training course the students will learn about various things such as configuring Salesforce knowledge, creating consoles for service application, omni-channel routing, monitor social media channels etc. Get enrolled in free DEMO now!

Watch Demo
Watch Demo Video

Key Features

  • 30 Hours of instructor-led live online training
  • 100% Practical approach with hands-on practice
  • Live project based on real-life case studies
  • Most experienced & certified trainers
  • Lifetime access to class recordings
  • 24x7 Teaching assistance and support

Upcoming Batches

  • 17


    7:00 AM IST (Saturday)

    Sat-Sun (5 Weeks)
  • 19


    7:00 AM IST (Monday)

    Mon-Fri (15 days)
  • 21


    7:00 AM IST (Wednesday)

    Sat-Sun (5 Weeks)

Modes of Training

Self-paced Video Learning
  • Access to high quality pre-recorded Hadoop Training videos ( from a previous live training )
  • LMS Access
  • Access to self-paced haddop Training material designed by experts.
Instructor Led
Instructor led live training
  • Live online training by Certified & industry expert Trainers.
  • On Demand Dedicated Cloud lab and LMS access.
  • 24X7 teaching assistance and suppoert.
  • Fast-track / Regular / Weekend batches.
Corporate training
Corporate training
  • Self-paced-e-learning and/or instructor led Live-online training options.
  • Learning Management System access.
  • Enhanced reporting for individuals and teams.
  • 24X7 Support

Course Details

Why learn Salesforce Sales Cloud?

Techenoid Salesforce sales cloud training course gives a brief picture about how secure your future will be if you opt for this training course. The training course includes all the components which is required for a learner. This online training course helps in providing the Salesforce customer service which includes the concepts like lightning service console, workflow, approvals, custom reports, dashboards, omni-channel routing, monitoring social media channels etc. The training course also includes configuring sales force knowledge, the setting up of service contracts with entitlements and milestones, softphone using open CTI, sales applications etc. The learning of the course will teach the students about creating more interactive experience. The projects which will be included in the training course will help the students or learners to know more about the actual business scenario. These projects, basically, will help them in learning better and adapting themselves according the environment of business arena. The techenoid training course will help the students to get through the difficulties. Also, after completing the course one will be able to get jobs in multi-national companies.

What are the objectives of our course Salesforce Sales Cloud Online Course?

The objectives of the Salesforce sales cloud is one of the premium training course which will help you throughout the journey of your career. The training course makes sure that every component of the training is looked on and nothing lefts behind. So, the listed below points tells about what the training course objectives are:

  • The students will be able to learn to about design interaction methods which will teach them how to increase the representative’s productivity.

  • You will also be able to learn about how to build interfaces.

  • The collected data and how to manage it is one of the objectives of Salesforce cloud course, and the design which is needed for analytics for the better industry parameters.

  • The students will be mastered in the concepts of the course such as lightning service console, workflow and approvals, omni-channel routing, monitoring social media channels etc.

  • Other than all these, setting up service contracts, creating console for service applications etc. is also included

What skills will you learn with our Salesforce Sales Cloud Certification Training?

The techenoid Salesforce sales cloud online training will help the students to get a strong hold on the skills of the training course.

  • The training course will teach the students about the customer service platform.

  • It will help them to learn about custom reports, dashboards, omni-channel routing, and monitoring social media channels.

  • The complete knowledge about the configuring Salesforce, setting up service contracts, creating consoles, configuring the softphone using open CTI etc.

  • It will also teach about implementation strategy, contact center analytics, solution designs, data management, case management etc.

  • The Salesforce sales cloud training will include projects which will help them in getting best from better.

Also, after the completion of the course one will be eligible for the certification o the course.

Who should take this Salesforce Sales Cloud Training Course?

The people who have no initial knowledge about the course might face some difficulties in understanding the course thoroughly but will somehow manage to understand it. There is no pre-requisites required for the course. All the people who really want to seek knowledge about the course can join it but the best who will be benefitted from the training course are listed below.

  • Professionals

  • Salesforce administrator

  • Beginners

What projects are included in this Salesforce Sales Cloud Online Training Course?

The training course comes up with all the updated projects which will help the students to get the complete knowledge about the working of course and its practical knowledge. The training course lets the students from the strings and give them the space to prove themselves. These projects are based on the real time situations of the business world. This helps the students to apply their learned knowledge in the practical form. The techenoid projects are considered to the best because it trains the students for the worst and the best.

How will Salesforce Sales Cloud Training help your career?

The Salesforce sales cloud training will help the students to build up their careers in the multi-national companies. The people who are still confused that what should they do in life and wants to seek a job must get themselves indulged in the training course. The training course makes them aware of the business world and gives them the chance to live a better life. This is the best from the career point of view.

Course Curriculum

1. Industry Knowledge

  • Explain the factors that influence sales metrics, KPIs and business challenges
  • Explain common sales processes and key considerations

2. Implementation Strategies

  • Given a scenario, determine how to facilitate a successful consulting engagement (plan, gather requirements, design, build, test, and document)
  • Given a scenario, determine appropriate sales deployment considerations
  • Given a scenario, measure the success of a Sales Cloud implementation projec

3. Sales Cloud Solution Design

  • Given a set of requirements, design an end-to-end sales process from lead to opportunity to quote to close to order
  • Given a scenario, analyze customer requirements to determine an appropriate solution design considering capabilities, limitations, and design trade-offs
  • Given a scenario, identify an appropriate approach when designing the lead conversion process
  • Describe the implementation considerations when designing a sales process
  • Given a scenario, determine when it is appropriate to include custom application development or a third-party application
  • Describe the appropriate uses cases for Account and Opportunity Teams and the effect on sales roles, visibility, access, and reporting
  • Explain the capabilities and use cases for territory management
  • Explain the capabilities, use cases and design considerations when implementing Orders
  • Explain the capabilities, use cases and design considerations of Salesforce1 Mobile App pertinent to the sales process

4. Marketing and Leads

  • Explain how marketing capabilities support the sales process
  • Given a scenario, recommend appropriate methods for lead scoring and criteria for lead qualification
  • Explain the best practices for managing lead data quality

5. Account and Contact Management

  • Identify use cases and design considerations for social accounts and contacts
  • Explain how the ownership of account and contact records drive visibility of related sales information such as opportunities, activities, etc
  • Explain the various methods for establishing relationships between accounts and contacts
  • Explain the impact of having an account hierarchy
  • Explain the methods for populating and maintaining account and contact data using data enrichment tools
  • Explain the use cases and implications for implementing person accounts

6. Opportunity Management

  • Given a set of requirements, determine how to support different sales process scenarios
  • Given a scenario, determine the relationships between sales stages, forecast and pipeline
  • Describe the relationships between opportunities to assets, product line items and schedules, price books, quotes, contracts, campaigns, etc
  • Given a set of requirements, determine the appropriate forecasting solution
  • Describe the impact of multi-currency on opportunities

7. Sales Productivity

  • Given a scenario, determine the key features that help to enable and measure sales productivity and adoption
  • Identify use cases and considerations for using email and productivity tools
  • Given a scenario, identify the appropriate mobile solution to improve sales productivity
  • Describe how Chatter enables collaboration in the sales process
  • Explain the use cases and best practices for using Content vs. Chatter Files in the sales process.
  • Explain the capabilities and use cases of work.com pertinent to sales productivity

8. Communities and Site Management

  • Explain the use cases for Communities and sites in the sales process
  • Identify the impact of enabling Communities

9. Sales Cloud Analytics

  • Given a set of desired metrics, determine the appropriate report, dashboard or analytic snapshot solution
  • Describe the implementation considerations of multi-currency on reports and dashboards

10. Integration and Data Management

  • Explain the use cases and considerations for integrations common to Sales Cloud implementations
  • Explain the use cases and considerations for data migration in Sales Cloud
  • Given a scenario, analyze the implications and design considerations of large data and transaction volumes

Exam & Certification

There is a certification for the beginners as well as professionals. This can be one of the valuable certification of your career. To achieve this certification, one has to clear an exam or after completing the project work. On the basis of this one can become eligible for the course certification. This certification is valid worldwide and can get you jobs in multinational companies. The techenoid can also help the students in providing the certification for the course.


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1. What are the modes of training offered for this course?

The Salesforce Sales Cloud Training  course is being offered in trainer-led online training, classroom training, and self-paced training modes.

2. Can I attend a demo session before enrollment?

Yes, a video session will allow you to know more about the course.

3. Who are the instructors taking the theory and practical classes?

All institutes offer the training course with the most knowledgeable and Salesforce Sales Cloud   qualified professional instructors in the field.

4. Are there any group discounts for classroom training programs?

Some institutes offer, but you have to contact your training institute regarding this.

5. Can I switch from Self-Paced Training To Online Instructor-Led Training?

Yes, you can unquestionably make the change.

6. What If I Miss A Class?

You can either join other live classes or make the most of the recorded video tutorial of your missed class.

7. How Will I Execute The Practical?

You will be executed all your projects with the guidance of a professional trainer and with a dedicated server.

8. What payment options are available?

All payment modes are usually accepted.

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