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Salesforce Training

  • 153 Ratings
  • Learners : 306
  • 30 hrs

Techenoid's online training program is a comprehensive learning path to clear the Salesforce certification. This training will make you proficient in the Salesforce Apex language, VisualForce, App Builder, develop and deploy online applications through hands-on exercises and project work.

With our Salesforce affirmation, you'll increase ensured, hands-on mastery in overseeing and creating applications for a standout amongst t

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Key Features

  • 30 Hours of instructor-led live online training
  • 100% Practical approach with hands-on practice
  • Live project based on real-life case studies
  • Most experienced & certified trainers
  • Lifetime access to class recordings
  • 24x7 Teaching assistance and support

Upcoming Batches

  • 17

    Nov

    7:00 AM IST (Saturday)

    Sat-Sun (5 Weeks)
  • 19

    Nov

    7:00 AM IST (Monday)

    Mon-Fri (15 days)
  • 21

    Nov

    7:00 AM IST (Wednesday)

    Sat-Sun (5 Weeks)

Modes of Training

Self-paced
Self-paced Video Learning
  • Access to high quality pre-recorded Hadoop Training videos ( from a previous live training )
  • LMS Access
  • Access to self-paced haddop Training material designed by experts.
Instructor Led
Instructor led live training
  • Live online training by Certified & industry expert Trainers.
  • On Demand Dedicated Cloud lab and LMS access.
  • 24X7 teaching assistance and suppoert.
  • Fast-track / Regular / Weekend batches.
Corporate training
Corporate training
  • Self-paced-e-learning and/or instructor led Live-online training options.
  • Learning Management System access.
  • Enhanced reporting for individuals and teams.
  • 24X7 Support

Course Details

Why Learn Salesforce Training?

To our acknowledged students and members of our online training program, Salesforce is by a long shot the greatest CRM apparatus on account of exceptionally important and inventive highlights and functionalities that it is giving all the time. In the event that you need to quickly track your vocation to the following level at that point enlist preparing in Salesforce which is extremely complete and inside and out in the meantime. It is specifically in accordance with the Salesforce confirmation adding significantly more to your professional prospects.

What are the objectives of our Salesforce Online Course?

Our online training course in Salesforce gives the audiences the following scope and objectives:

  • This Salesforce instructional class is intended to guarantee that you learn and ace the ideas of being a Salesforce Administrator and a Salesforce Platform App manufacturer.
  • Our Salesforce preparing will enable you to figure out how to arrange Salesforce, so you can gather, examine and recover the majority of the essential data related to your client base.

  • In addition, you will utilize Force.com basics to comprehend Salesforce online application improvement and the sending of cutting edge cloud applications.

  • We offer pragmatic hands-on discovering that will guarantee your activity achievement and in addition the hypothetical learning expected to pass both Salesforce confirmation exams.

What skills will you learn with our Salesforce Certification Training?

With our hosted online program and training, our Client can utilize Salesforce in an extensive variety of utilization. Here are some prevalent first ventures:

  • Mechanize business process over each division

  • Give each representative a solitary perspective of the client

  • Interface everything with quicker application coordination

  • Add prescient abilities to each deal and administration application

  • Effortlessly coordinate information from databases, ERP, and IoT

  • Manufacture exceptionally marked versatile applications

  • Design and oversee Sales and Service Cloud

  • Gain understanding into every one of the user client gatherings (Inside Sales, Outside Sales, Advertising, Customer Support and Management)

  • Actualize robotization, security, troubleshooting, information approval, and redo applications

  • Send applications and oversee changes to the Force.com stage

  • Grow new applications utilizing the definitive interface and Force.com basics

  • Design the UI

Who should take this Salesforce Training Course?

This Salesforce accreditation instructional class is appropriate for people hoping to assemble a vocation in Salesforce, especially:

  • Application Builders

  • Engineers

  • Framework Administrators

  • Deals Representatives

  • IT Managers

  • Production Managers

What projects are included in this Salesforce Online Training Course?

Our online based preparing program offers members the chance to take a shot at live industry-based tasks that range crosswise over one of a kind industry needs.

Project 1: Implementing a conclusion to-end Recruitment Process

Project 2: Implementing a Student Performance Tracking System for College Instructors

Project 3: Implementing Customer Service Process Management

Project 4: Implementing a Business Process to catch points of interest of exchanges, reducing and following business passages for an organization

How will Salesforce Training help your career?

With our Salesforce training program, you get something other than the world's #1 CRM stage. You likewise join 150,000+ similar organizations and locate an enormous network of specialists and evangelists focused on your organization's development. A couple of examples in Salesforce getting ready  to include:

  • The essentials of the Salesforce CRM

  • Working with the Salesforce Cloud

  • Point by point inside and outside deals

  • Building Salesforce applications

  • Conveying the Salesforce Query Language

  • The working of the Standard List Controller.

Course Curriculum

Introduction to cloud computing & SFDC

Goal:  Get to know about Cloud computing concepts, SAAS, PAAS, IAAS – Service model, Public, Private, Community and Hybrid Cloud models. 

Objectives: Upon completing this module, you should be able to:

• Understand Cloud Computing concepts

• What is Cloud Computing?

• SAAS, PAAS, IAAS – Service Model

• Public, Private, Community and Hybrid Cloud – Deployment models

• CRM and PAAS market

• What is SFDC / Salesforce1?

• What are the benefits of Force.com platform

• How can i develop apps with Force.com 

• Multi-tenant (single-tenant?) architecture

• Metadata driven architecture

Topics:

• Service and Deployment models in the Cloud

• Market situation

• Cloud Ownership

• Introduction to SF1 and Force.com Platform

• Declarative & Programmatic Options in Force.com

• Meta-data Driven Architecture

• Multi-tenant

• Business and IT benefits 

• Use of SF1

Building blocks of Force.com platform and Introduction to the student master app

Goal: Learn to build a custom app on Force.com platform, different licenses in SFDC.

Objectives: At the end of this module, you should be able to:

• How to build a custom app on Force.com platform

• Understand Company profile and License types

• Understand User licenses available in the Developer Org

• Understand Page Layout, Search Layouts

• Understand Object Limits

• Understand the App we are going to build during this course

Topics:

• Sign-up for a Free Environment / Org

• Adding company logo

• Benefits of System overview

• Salesforce Key Building Blocks

• Editions and Different Environments Available 

• MVC Pattern

• Student App

• Student App Master Basic Data Model

• Student Master and Marks/Grades

• Student Master Basic Security Model

• Student Master Reports

• Student Master Application Scope

SFDC Data model, Objects, Relationships and Fields

Goal: This module presents to you the understanding of Standard and Custom Objects, Standard and Custom Fields and Datatypes, various Relationships, Lookup Filters, schema builder and explain the implications of deleting fields.

Objectives: At the end of this module, you should be able to:

• Difference between standard and custom objects 

• Standard and custom fields and Datatypes

• Different type of relationships (master detail, lookup, junction object)

• Schema builder 

• The constraints related to different types of relationships and when to use them 

• Search layout

Topics:

• Create Custom Objects and understand various properties in the Object definition section

• Customize standard objects

• Field and Data Types 

• Custom Field Prosperities 

• Field Dependencies 

• Types of Relationship Fields 

• Search Layouts 

SFDC Security Model: Org-Level General administrative features and Object Level features

Goal: Understand different levels - Org-level, Object level, Record level, Org-level - Profile and Permission sets Login hours, network level and Object Level - Profile and Permission sets

Objectives: At the end of this module, you should able to:

• Security – Analogy 

• System (org) level security 

• User administration and troubleshooting by user and admin

• Object level security

• Record level and Field-Level security

• Understand the difference between object and record level security

• Various features available to implement object and record level

Topics:

• Security Model Mind Map

• System Level or Org Level Security

• User Administration and Troubleshooting

• Permission Sets

• Profile and Permissions Sets

• Password Policy

• IP Address security

• Login hours

• Session settings

• Activations

• Page layout assignment

• Tab setting

• Field level security

Hands on / Demo:

• Permission Set

• Profile

• Security

SFDC Security Model: Object, Record and Field Level features

Goal: Learn organization wide defaults, Role and Role Hierarchy, Criteria based sharing, Manual Sharing and Apex sharing reasons. 

Objectives: At the end of this Module, you should be able to:

• The difference between object and record level security

• Record level and Field-Level security

• Organization wide defaults (OWD) 

• Role and Role Hierarchy 

• Criteria based, Manual Sharing, Apex sharing reasons

• Various features available to implement object and record level security mind map

Topics:

• Security Model Mind Map

• Record Level and Object Level

• Organization wide defaults 

• Organization wide defaults – Student App 

• Role and Role Hierarchy

• Criteria Based Sharing

• Different ways to gain Record Level Access

• Public Group

• Queue

• Public group Vs Queue

Business Logic

Goal: Learn to work on custom and standard objects; Enforcing Data quality, Integrity and Validation rules.

Objectives: At the end of this module, you should be able to:

• Explain how to create, delete, and customize record types for custom and standard objects  

• Given a scenario, determine the appropriate record types and business processes for custom and standard objects  

• Describe when to use and how to create formula fields  

• Enforcing Data quality and Integrity

• Validation rules

• Cross object and Roll-up summary 

Topics:

• Business Logic Mind Map

• Different Options to Implement Business Logic

• Functions

• Formula 

• Validation Rules

• Rollup Summary Fields 

• Record Types and Page Layouts

Business Process Automation

Goal: This module will help you in learning Capabilities and use cases for the approval process and Introduction to Lightning Process builder. 

Objectives: At the end of this module, you should be able to:

• When workflow rules are evaluated 

• The capabilities of workflow rules and actions 

• Given a scenario, identify the appropriate workflow solution 

• The capabilities and use cases for the approval process 

• Introduction to Lightning Process Builder 

Topics:

• Business Process Automation

• Business Requirements – Workflow Rules

• Workflow - Actions (Time When Action Takes Place)

• Workflow – Actions

• Workflow – Considerations

• Approvals – Introduction

• Approvals - How to Create A Process

• Approvals - Actions

• Approvals - How and What Can Approvers Do

Introduction to Sales Cloud

Goal: This module will explain the different sales processes in any organization, Sales Productivity Features, Lead management, products and price books, campaign management. 

Objectives: At the end of this module, you should be able to:

• Understand the different sales processes in any organization

• Explain Sales Productivity Features

• Define Lead management

Topics:

• Sales Cloud

• Sales Process

• Sales Productivity Features

• Lead Management

• Lead auto response

• Lead assignment

• Web to lead

• Accounts and Contacts Management

• Opportunities

• Campaign Management

• Price Book, Products, Price Book Entries

Introduction to Service Cloud

Goal: Learn capabilities of case management, given a scenario, identify how to automate case management. Capabilities of solution management, the basic capabilities of Communities and the capabilities of Sales Force Knowledge. 

Objectives: At the end of this module, you should be able to:

• Describe the capabilities of case management 

• Identify how to automate case management

• Describe the capabilities of solution management 

• Describe the basic capabilities of Communities 

• Describe the capabilities of the Community application, such as Ideas and Answers 

• Describe the capabilities of Salesforce Knowledge

Topics:

• Service Cloud

• Case Management

• Typical Service and Support Process

• Automation - Web2Case and Auto-Response

• Automation - Email2Case

• Automation - Assignment Rules

• Automation - Escalation Rules

• Email Templates in Case Management

• Channels

• Case Resolution – Solutions

• Case Resolution Using Knowledge

• Communities Basics

• Communities Setup and Administration

• Communities – Ideas and Answers

Hands on / Demo:

• Capture cases from website and email

• Customize case process, Solutions, Communities and Salesforce Knowledge

Data handling and processing

Goal: This module introduces you to the concept of identifying tools and use cases for managing data. Capabilities and implications of the data validation tools and the different ways to back up data 

Objectives: By the end of this module, you should learn about:

• Learn importing, updating, transferring, and mass deleting data

• Identify tools and use cases for managing data

• Define capabilities and implications of the data validation tools and different ways to back up data

Topics:

• Data Handling and Processing Overview

• Exporting data and Regular Backup

• External ID and Unique Fields 

• Import

• Install Apex Data loader

• Use the Import Wizard and Data Loader and compare the features, Update, Upsert operations, Delete and Hard Delete records,

• Transfer record ownership

Hands On/Demo:

• Data Handling and Processing Overview

• Exporting data and Regular Backup

• Importance of record IDs

• Install Apex Data loader

• Use the Import Wizard and Data Loader and compare the features, Update, Upsert operations, Delete and Hard Delete records,

• Transfer record ownership

Reports and Dashboards

Goal: Create or customize a report, know the impact of the sharing model on reports, and options available when creating and modifying dashboards

Objectives: At the end of this module, you should be able to:

• Create a report in tabular form

• Customize a report

• Create and modify a dashboard 

Topics:

• Execute a report with and without modifications

• Create a tabular report, summary and matrix report

• Report and Security

• Report Builder and Standard Reports Available

• Add a chart and few other features like highlighting

• Create a custom report type and store in a folder

• User filters in reports 

• Create a dashboard

• Bucket field

• Tabular Report significance 

• Summary report significance

• Matrix report significance

• Joined report significance

• Dynamic dashboard 

Hands On/Demo:

• Execute a report with and without modifications

• Create a tabular report, summary and matrix report

• Add a chart and few other features like highlighting

• Create a custom report type and store in a folder

• User filters in reports 

• Create a dashboard

Salesforce 1, Lightning App Builder, Salesforce A, Outlook

Goal: Learn about the capabilities of Salesforce1 and Salesforce and the installation and synchronization options of Salesforce for Outlook

Objectives: At the end of this module, you should be able to:

• Create customizable components

• Define Security and Settings

• Explain Admin activities

Topics:

• Customizable parts of the SF1 app 

• Security and customizable settings

• Navigation menu

• Compact layouts and Mobile cards 

• Basic admin activities on Salesforce A 

• Outlook and SF synch up

Hands On/Demo:

• Customizable parts of the SF1 app 

• Security and customizable settings

• Navigation menu

• Compact layouts and Mobile cards 

• Basic admin activities on Salesforce A 

• Outlook and SF synch up

Activity Management, AppExchange, Content and folder management

Goal: In this module, you should learn use cases for AppExchange applications, and describe the capabilities of Salesforce Content, and activity management

Objectives: At the end of this module, you should be able to:

• Explain Activity management, Folder Management and AppExchange

• Create and track tasks

• Define templates

Topics:

• Activity management - Tasks, Events and Open activities

• Creating and tracking tasks and events

• Folders and Document templates 

• AppExchange

Hands On/Demo:

• Activity management - Tasks, Events and Open activities

• Creating and tracking tasks and events

• Folders and Document templates 

• AppExchange

Chatter, Global action and Publisher Layouts

Goal: Know about the Global action and publisher layouts and the features of Chatter in this Module

Objectives: At the end of this module, you should be able to:

• Explain chatter groups

• Describe files, follow, record

• Explain custom canvas

• Explain publisher layout

Topics:

• Chatter groups, feeds, people

• Files, Follow records, people 

• Groups Topics and Files

• Global action types-Create

• Log a call, Custom VF page

• Custom canvas, Publisher layout

• Global an Object specific actions

Hands On/Demo:

• Chatter groups, feeds, people

• Files, Follow records, people 

• Groups Topics and Files

• Global action types-Create

• Log a call, Custom VF page

• Custom canvas, Publisher layout

• Global an Object specific actions

Salesforce Mobile

Goal: Learn about the Salesforce mobile apps

 

Objectives: At the end of this module, you should be able to:

• Benefits of Salesforce1

• Importance of SalesforceA

 

Topics:

• Salesforce1

• SalesforceA

• Salesforce1 Vs SalesforceA

Hands On/Demo:

• Salesforce1

• SalesforceA

Deployment

Goal: In this module, you will learn deployment process in Salesforce environment.

Objectives: Upon completing this module, you should be able to:

• Know steps in deployment 

• Learn types of change sets

• Understand deployment settings

Topics:

• Outbound Change Sets

• Inbound Change Sets

• Deployment Settings

Hands on / Demo:

• Implement deployment steps

Application Cycle

Goal: Get an overview of application cycle of a Salesforce project.

Objectives: Upon completing this module, you should be able to:

• Know milestones in Application lifecycle

• Working on sandbox

• Know benefits of unmanaged packages

Topics:

• Milestones 

• Sandboxes 

• Change Sets

• Packages

Hands on/ Demo:

• Create change sets and packages

Lightning in Salesforce

Goal: Get an overview on Salesforce lightning.

Objectives: Upon completing this module, you should be able to:

* Know benefits of lightning components 

* Learn difference between classic and lightning experience

Topics:

• Lightning Components

• Lightning Component Capabilities

• Lightning Components vs. Visualforce

Hands on/ Demo:

• Work on lightning experience

Buttons and Link management

Goal: Learn how to work on buttons and links.

Objectives: Upon completing this module, you should be able to:

* Learn adding custom buttons

* Working on custom links

* Know benefits of Actions

Topics:

• Creating Custom Buttons

• Creating Custom Links

• Creating Records with Actions

• Global Action

• Object Specific Action

Hands on/Demo:

• Create Salesforce button and links

App Exchange

Goal: Learn information about AppExchange

Objectives: Upon completing this module, you should be able to:

* Know benefits of AppExchange 

* Downloading apps

* Finding apps as per need

Topics:

• AppExchange Overview

• Finding and Selecting an App

• Installing an App

• Finding a Developer

• Finding a Consultant

Hands on / Demo:

• Work in AppExhange

Exam & Certification

To become a proficient Certified Salesforce Administrator and Developer, you should pass the Salesforce Administrator Exam (ADM 201) and the Salesforce App Builder (DEV 402) Exam. This can be accomplished by following the accompanying simple advances.

 

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FAQ's

1. What are the modes of training offered for this course?

The Salesforce Training course is being offered in three different modes. It includes:

a) Live tutor-led education, meaning it is an online training with live interaction with instructors.

b). Self-paced e-learning, meaning the training will be offered through recorded video tutorials as well as with the required study materials.

c). Corporate mode of training, meaning most training institutes offers the course with a customized curriculum for working executives.

2. Can I attend a demo session before enrollment?

No, but you can come in person or visit the website of the institute offering the course to know more about it.

3. Who are the instructors taking the theory and practical classes?

Only professionally trained instructors handle all classroom and practical classes. Moreover, the experienced professionals, who are working in the Salesforce Training  field, handle special classes.

4. Are there any group discounts for classroom training programs?

Every institute offering the course has referral programs, which means that when you join the course in groups, you will get the required discount.

5. Can I switch from Self-Paced Training To Online Instructor-Led Training?

Yes, you can change your curriculum at any time after paying the required fees.

6. What If I Miss A Class?

No need to worry because all classes are being recorded to allow students like you to continue with the regular classroom sessions easily.

7. How Will I Execute The Practical?

A team of professionally trained instructors will appropriately guide every student during the practical sessions. They will steer you the right path while doing your practical projects.

8. What payment options are available?

All institutes are currently accepting all modes of payment, so you can pay your fees through net banking, credit/debit cards and through some other electronic mode of payments.

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