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ServiceNow Admin Training

  • 185 Ratings
  • Learners : 370
  • 30 hrs

Techenoid ServiceNow admin training course is one the course where the students will be able to get through its components thoroughly. The projects included in the training course are highly organized and helps the students to set their careers in the field. The course will also lead you to the multi-national companies. Get yourself enrolled in the free DEMO now!

Watch Demo
Watch Demo Video

Key Features

  • 30 Hours of instructor-led live online training
  • 100% Practical approach with hands-on practice
  • Live project based on real-life case studies
  • Most experienced & certified trainers
  • Lifetime access to class recordings
  • 24x7 Teaching assistance and support

Upcoming Batches

  • 17


    7:00 AM IST (Saturday)

    Sat-Sun (5 Weeks)
  • 19


    7:00 AM IST (Monday)

    Mon-Fri (15 days)
  • 21


    7:00 AM IST (Wednesday)

    Sat-Sun (5 Weeks)

Modes of Training

Self-paced Video Learning
  • Access to high quality pre-recorded Hadoop Training videos ( from a previous live training )
  • LMS Access
  • Access to self-paced haddop Training material designed by experts.
Instructor Led
Instructor led live training
  • Live online training by Certified & industry expert Trainers.
  • On Demand Dedicated Cloud lab and LMS access.
  • 24X7 teaching assistance and suppoert.
  • Fast-track / Regular / Weekend batches.
Corporate training
Corporate training
  • Self-paced-e-learning and/or instructor led Live-online training options.
  • Learning Management System access.
  • Enhanced reporting for individuals and teams.
  • 24X7 Support

Course Details

Why learn ServiceNow admin?

The techenoid ServiceNow admin training is one of the best training course which will lead you to the multi-national companies and will help through the learning of its components. The training course helps the learner in ServiceNow system administration. It will let you know about the application workflow development, about the ServiceNow ecosystem, cloud computing, OLA and UPC, SDLC in ServiceNow, navigation and users, the configuration and its developments. It will also make you learn about the change management, problem management, knowledge management, SLA, change management etc. The projects which will be involved in the training courses of the ServiceNow admin will help the learners to get exposed to the real time business problems and will let them the chance to understand the course thoroughly with the advanced learning patterns.

What are the objectives of our course ServiceNow admin Online Course?

The ServiceNow admin online training course focuses on the main objectives involved in it. The learners will be able to grasp the knowledge about the incident management, problem management and change management. Also about how to asset and management of configuration. The knowledge management will also be included in the objectives of the learning. The projects are the one of the most important objective of the training course which will let the users and learners to go through the real time difficulties of the course in the actual business world. The projects will turn the learners into professionals. It provides the skills and the knowledge which is necessary for the learner to manage the execution, configuration and how to maintain the ServiceNow system.

What skills will you learn with our ServiceNow admin Certification Training?

The ServiceNow admin certification online training course turns the learners into professionals by providing necessary skills to them.

Here are some of the skills which the users will learn in his training course:

  • The students will learn about the incident management.

  • The knowledge about SLA and SDLC.

  • The skills as employee self service and service catalog will also be given.

  • The implementation of the ServiceNow system administration.

  • The workflow application development will also be taught along with ServiceNow ecosystem.

  • The OLA and UPC is one the skills of the training course.

At last, the mastered student will be awarded with the certification of the course.

Who should take this ServiceNow admin Training Course?

The career opportunities in the field of ServiceNow admin training course is on the peek and there are many students already who are doing well in the prospective field. There are no pre requisites required for the training course but there are some of the people which will be benefitted the most by the training course. And those are listed below:

  • System administrators

  • Consultants

  • End users

  • Developer

  • Support team members

  • Any beginner as well

What projects are included in this ServiceNow Admin Online Training Course?

The ServiceNow online training course includes real time based projects which will be highly updated and will have high value for the future good. The projects included can be called as a great asset as this allows the users or learners to hold the proof of that they are qualified in the respective field and are all set to work in. the projects able the users or learners to put in their learned knowledge into the practical field and also enhances their skills. This will make them ready for the future and also by clearing the projects one will be considered as equal to the industry experience of a year or six months. The techenoid involve training projects which are very beneficial as well adds a value to the certificate which they will be getting at the end of completion of the course.

How will ServiceNow Admin Training help your career?

The ServiceNow admin training course will help you a lot in your career. The projects which are included in the training course can be the great asset for the students to seek jobs in multi-national companies with high end salary packages. The training course will help them in getting to know the business world and along with that they will be able to have experience about the things which they earlier did not know about. There are more career opportunities waiting for the people who will be choosing this training course as their career option.

Course Curriculum

Introduction to ServiceNow 

  • An overview of ServiceNow
  • Various versions of ServiceNow
  • An Architectural Overview of ServiceNow
  • Login and User Interface of ServiceNow
  • Methods of configuring navigation
  • Various options of Search and Banding
  • Methods of managing Lists and Forms
  • Explore Several Filters
  • Breadcrumbs and Search functionality
  • Plugins
  • Social and Collaboration features in ServiceNow

Core Application Administration

  • An architectural overview of Client Side and Server Side
  • User Interface policy and Data policy
  • User Interface Actions
  • Business rules and client scripts
  • An overview of different Security Levels
  • ACLs and settings of the high security
  • Setting events
  • Notifications and logs

User Administration

  • User data and authentication of the users
  • Adding new users and groups
  • Roles and usually offered roles
  • An introduction to Several Admin Roles
  • Testing and creating the Assignment Rules

Reporting and Data Management

  • ServiceNow and Database tables
  • Table relationships and administration
  • Types of Modules and Applications
  • Import Sets
  • Data sources and transform maps
  • CMBD (Configuration Management Database)
  • ServiceNow tables and CIS
  • Reporting applications and capabilities
  • Running reporting


  • Update set
  • Update all the Set capture and update all the set processes
  • Release cycle of ServiceNow
  • Notifications
  • Performance elements and stats
  • An overview of ‘Connect’
  • Connect - A useful collaboration tool


Exam & Certification

The exam and certification of the training course enables the learners to be verified as a skilled professional of the training course. Before getting the certification in hand, one has to give an exam which ensures that the student is known about the skills and the techniques involved in the course. This will help them in seeking jobs in the multi-national companies with high paid salary packages. The techenoid can be a great help for the people who want certification in the particular course.


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1. What are the modes of training offered for this course?

The ServiceNow Admin training course is being offered in three different modes. It includes:

a) Live tutor-led education, meaning it is an online training with live interaction with instructors.

b). Self-paced e-learning, meaning the training will be offered through recorded video tutorials as well as with the required study materials.

c). Corporate mode of training, meaning most training institutes offers the course with a customized curriculum for working executives.

2. Can I attend a demo session before enrollment?

No, but you can come in person or visit the website of the institute offering the course to know more about it.

3. Who are the instructors taking the theory and practical classes?

Only professionally trained instructors handle all classroom and practical classes. Moreover, the experienced professionals, who are working in the servicenow admin training field, handle special classes.

4. Are there any group discounts for classroom training programs?

Every institute offering the course has referral programs, which means that when you join the course in groups, you will get the required discount.

5. Can I switch from Self-Paced Training To Online Instructor-Led Training?

Yes, you can change your curriculum at any time after paying the required fees.

6. What If I Miss A Class?

No need to worry because all classes are being recorded to allow students like you to continue with the regular classroom sessions easily.

7. How Will I Execute The Practical?

A team of professionally trained instructors will appropriately guide every student during the practical sessions. They will steer you the right path while doing your practical projects.

8. What payment options are available?

All institutes are currently accepting all modes of payment, so you can pay your fees through net banking, credit/debit cards and through some other electronic mode of payments.

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